Retreat Terms and Conditions
The following terms and conditions apply to all companies and/or persons or other entities (“you”) that are attending any event, workshop or retreat (“retreat”) organised by InJoy Ltd trading as RozyGlow (“we” or “us”). Please ensure you have read and understand the following:
1. Acceptance of terms and conditions
By completing the registration form for a particular retreat, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors and any other person attending the Retreat on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation.
The fee for attending the Retreat (“Registration Fee”) will be as stated on the relevant retreat promotional material on the website and subsequent emails. Prices are exclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event prior to the date of the Retreat. If payment is not received within 7 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our merchant account provider and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you. We reserve the right to run price promotions as we think fit.
All tickets for the Retreat shall be non-refundable except as set out in paragraphs 4 and 5 below.
There may be circumstances in which we need to cancel the Retreat. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make very effort to provide you with such refund within 60 days of the date of cancellation.
5. Postponement or change to venue
There may be circumstances in which we need to postpone the Retreat or change the venue at which the Retreat is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 6 months after the publicised date of the Retreat or the replacement venue is more than 50 miles away from the publicised venue, you may cancel your ticket by emailing us at r[email protected] and we shall provide you with a full refund.
Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Retreat and we shall not be liable under any circumstances for any consequential losses.
7. Your obligations
If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Retreat, you will be required to leave the Retreat and we shall not be liable to refund your Registration Fee or any other payment.
You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the retreat (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Retreat.
You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, contractors, sub-contractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused.
You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Retreat by you.
8. Promotional materials and materials at the Retreat
We shall not be liable for errors or omissions contained in any promotional materials or other materials used at the Retreat (including names and other contact details of participants who have consented to be named in such materials).
Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Retreat (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.
You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.
We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.
9. Photography and filming
We may wish to photograph or film the Retreat and reserve the right to do so for the purposes of promoting future retreats or otherwise. If you do not wish to be photographed or filmed, please make this known to us before the start of the Retreat and we may require that you sit in a separate section of the room. You may take photographs (but not film) of the Retreat.
10. Data protection
We will communicate with you using the contact details provided on the Registration Form for the purposes of the Retreat. We will use and process your personal data in accordance with our Privacy Notice that you can view at https://www.rozyglow.com/pages/privacy-policy
We shall not send you tickets for the retreat. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the Retreat.
12. Travel, accommodation and refreshments
You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Retreat. If you are late at the retreat or prevented from attending the Retreat due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Retreat until you arrive. Refreshments shall be provided as set out in the promotional material referring to each individual Retreat on our website and subsequent emails.
13. Disability, medical conditions and dietary requirements
If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at [email protected] as soon as possible and at least 2 weeks prior to the date of the Retreat.
14. Limitations of Liability
Whilst every reasonable precaution is taken by us to ensure security and safety at the retreat, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Retreat, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Retreat and we shall not in any circumstances be liable to you for any consequential loss whatsoever.
15. Governing law
These Terms shall be governed by English Law and you hereby submit to the exclusive jurisdiction of the English Courts.